Forrester Total Economic Impact™ of Heroku

Cost Savings And Business Benefits Enabled By Heroku

A modern Platform as a Service (PaaS) streamlines operations and accelerates time to value, allowing teams to focus on building, delivering, and maintaining modern apps without diverting precious resources to manage infrastructure.

This 2025 commissioned study conducted by Forrester Consulting on behalf of Salesforce explores the ROI that enterprises may see* from utilizing Heroku. It shows that Heroku:   

  • Reduced operational complexity, enabling developers to improve productivity by 40%
  • Reinforced operational efficiencies that amounted to a 35% reduction in DevOps toil
  • Streamlines app deployment, leading to faster time to value
  • Provided an ROI of 286% over 3 years
     
[Before using Heroku] We needed extensive infrastructure setup, including running servers, environment configuration, and deployment management. Deployment timelines could take weeks or months, depending on complexity and resource availability. With Heroku, the deployment process and environment management were streamlined, reducing time to market by 40% to 50%.

- VP OF ANALYTICS, FINANCIAL SERVICES


*Study results are for a composite organization representative of interviewed customers.

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